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Privacy Policy

Last Updated:February 2026

1. Introduction

Stellar Dental Clinic and Implant Center ("we," "our," "us," or the "Clinic") is committed to protecting your privacy and ensuring you have a positive experience on our website and during your interactions with our dental practice. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with theInformation Technology Act, 2000and theDigital Personal Data Protection (DPDP) Act, 2023, as well as other applicable laws and regulations in India.

This Privacy Policy applies to our website (www.stellardentalclinic.com), mobile applications, and all related services and products offered by Stellar Dental Clinic and Implant Center. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Personal information we collect may include: name, email address, phone number, postal address, date of birth, gender, and identification details (Aadhaar, PAN, or Passport number as required for verification purposes).

2.2 Health and Dental Records

When you visit our clinic or undergo dental treatment, we collect sensitive personal information including:

This health information is collected with your explicit consent and is subject to heightened confidentiality protections under the DPDP Act, 2023 and medical ethics standards. We classify this as "sensitive personal data" and handle it with the utmost care.

2.3 Automatic Collection - Cookies and Tracking Technologies

When you visit our website, we automatically collect certain information about your device and browsing activity:

2.4 Third-Party Information

We may receive personal information about you from third parties, such as:

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Primary Purposes

3.2 Secondary Purposes

4. Sharing and Disclosure of Information

4.1 With Your Consent

We will only share your personal information with third parties when we have your explicit consent. This includes:

4.2 Service Providers

We may share your information with trusted service providers who assist us in operating our website, conducting our business, and servicing you. These service providers are contractually obligated to maintain confidentiality and use your information only for the purposes of providing services to us. Service providers include:

Zoho CRM Data Storage:We use Zoho CRM to maintain patient records, manage appointments, and track treatment progress. Your personal and health information stored in Zoho CRM is protected by Zoho's enterprise-grade security measures and is subject to their privacy policy. Zoho maintains servers in multiple geographic locations and complies with international data protection standards including GDPR, CCPA, and applicable Indian data protection laws.

4.3 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

4.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.5 Anonymized and Aggregated Data

We may share anonymized and aggregated data (information that cannot be linked to any individual) for research, analytics, marketing, and other purposes without restriction or notice.

5. Data Security and Protection

We are committed to protecting your personal information from unauthorized access, alteration, disclosure, or destruction. We implement comprehensive security measures including:

5.1 Technical Safeguards

5.2 Administrative Safeguards

5.3 Physical Safeguards

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal and regulatory obligations. Specifically:

After the retention period expires, we securely destroy the information through shredding, incineration, or secure digital deletion. If you request deletion of your information, we will remove it within the timeframes required by law, unless we are required to retain it for legal or regulatory purposes.

7. Your Privacy Rights

Under the Digital Personal Data Protection Act, 2023 and related Indian data protection regulations, you have the following rights:

7.1 Right to Access

You have the right to request access to your personal information that we hold. You can request a copy of your dental records, treatment reports, and X-rays. We will provide this information within 30 days of your request.

7.2 Right to Correction

You have the right to request correction of inaccurate, incomplete, or outdated personal information. We will make reasonable efforts to correct such information promptly.

7.3 Right to Erasure (Right to be Forgotten)

You may request deletion of your personal information, subject to certain legal and regulatory exceptions. If you request deletion, we will remove your information unless we are required to retain it for legal, regulatory, or clinical reasons.

7.4 Right to Data Portability

You have the right to request your information in a structured, commonly used, and machine-readable format so you can transmit it to another provider or organization.

7.5 Right to Withdraw Consent

If you have provided consent for us to process your information for marketing, analytics, or other purposes, you may withdraw that consent at any time. This will not affect the lawfulness of processing prior to withdrawal.

7.6 Right to Object

You may object to the processing of your information for direct marketing, analytics, or other purposes. Upon receiving your objection, we will cease such processing.

7.7 Right to Lodge a Complaint

If you believe your privacy rights have been violated, you may lodge a complaint with the Data Protection Board of India or relevant regulatory authorities.

8. Exercising Your Privacy Rights

To exercise any of the above rights, please contact us at:

Stellar Dental Clinic and Implant Center
Data Protection Officer
Email: info@stellardentalclinic.com
Phone: +91 88669 84984
Address: Nizampura & Vasna Bhayli Road, Vadodara, Gujarat, India

We will respond to your request within 30 days. If we cannot fulfill your request, we will explain the reasons for any refusal or delay.

9. Cookies and Tracking Technologies

9.1 Types of Cookies We Use

9.2 Cookie Consent and Opt-Out

When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You can modify your cookie preferences at any time through your browser settings or by contacting us. Declining non-essential cookies will not prevent you from accessing core website features.

9.3 Managing Cookies

You can control cookies through your browser settings:

9.4 Flash Cookies and Local Storage

Some of our website features may use Flash cookies (Local Shared Objects) or HTML5 local storage technologies that function similarly to browser cookies. These technologies store data on your device and persist even if you clear browser cookies. You can manage these through your device settings or browser extensions.

10. Third-Party Links and Services

Our website may contain links to third-party websites and services, including social media platforms, payment processors, and healthcare networks. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party services before providing your information. This Privacy Policy applies only to information collected through our website and services.

11. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child's access to our services. Parents or guardians who believe their child has provided information to us should contact us immediately at info@stellardentalclinic.com.

12. International Data Transfers

Your personal information is stored and processed in India. If we transfer information internationally for business purposes, we will implement appropriate safeguards to protect your information in compliance with Indian data protection laws and regulations.

13. California and Other Privacy Laws

While we primarily operate under Indian law, if you are a resident of California or other jurisdictions with specific privacy laws, we will comply with applicable requirements including the California Consumer Privacy Act (CCPA) and similar regulations. You may have additional rights under such laws.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by posting the revised policy on our website and updating the "Last Updated" date. Your continued use of our website and services constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Stellar Dental Clinic and Implant Center
Data Protection Officer
Email: info@stellardentalclinic.com
Phone: +91 88669 84984
Website: www.stellardentalclinic.com
Address: Nizampura & Vasna Bhayli Road, Vadodara, Gujarat 390002, India

16. Compliance Certifications

Stellar Dental Clinic and Implant Center is registered with:

All our practitioners maintain current licenses and comply with professional regulatory requirements.

This Privacy Policy is governed by the laws of India, specifically the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable Indian laws. Any disputes arising from this policy shall be subject to the jurisdiction of courts in Vadodara, Gujarat.